Our promise to clients
What we commit to, in writing
Every interaction with a weAudit client is guided by the same three principles, and by a set of commitments you can hold us to.
The three principles
They have not changed in sixteen years, and they decide every call we make.
Transparency first, always
Clarity builds trust. We are open about what we find, what we charge, and what we recommend. No hidden costs, no confusing fine print, no surprises.
Advocacy over personal gain
We are not another vendor. We are your advocate. Our advice is based on what is best for you, even when it means less revenue for us. Your protection comes first.
Empowerment, not pressure
We give you knowledge, not sales tactics. No scare stories and no promises that are too good to be true. Our job is to inform and educate so you can decide with confidence.
What that means in practice
Principles are easy to write. These are the specific, checkable commitments behind them.
A flat fee, never a share of your savings
A low fixed monthly fee scaled to your processing volume. We are never paid a percentage of what we find, so we have no reason to exaggerate it. Our pricing is published on our own site.
Sixty days, or you do not pay
Love the results or owe us nothing. Sixteen years in business with zero BBB complaints, because we stand behind the work.
The 200% money-back guarantee
We commit to getting you to the lowest rates and keeping you there. If you obtain additional savings elsewhere, we double back your last six monthly audit fees, no questions asked.
If there is nothing to find, there is no charge
Most businesses are being overcharged somewhere. If yours turns out to be the rare exception, we will tell you plainly and there is no charge.
Your data never leaves our walls
MADR, our auditing software, was built in house over sixteen years. We do not hand your statements to a third party you never vetted.
An NDA before we see a statement
If you want a mutual non-disclosure agreement in place first, we execute it before anything at all is shared.
Nothing to sign on the review call
The audit review exists to show you what we found. You set the pace after that, and you will never be asked to sign on the spot.
Your processor gets the first call
We negotiate with the processor you already have, and more than 85% of them comply. Whether you ever switch is your decision, not ours.
Conservative numbers, always
No one calls because they saved more than projected. We deliberately understate. What we show you is the floor, not the ceiling.
Every line, not the headline rate
Interchange qualification, markup above true interchange, discretionary fees, PCI charges and the contract terms underneath them. We read all of it.
What we will never do
The commitments above only mean something if the opposite is off the table.
- Charge you a percentage of what we save you
- Use fear or urgency to move a decision along
- Send your financial data to an outside firm
- Push you to switch processors to suit us
- Inflate a projection to win the engagement
- Put anything that matters in the fine print
Want to talk?
We will read your statements line by line and show you what you are actually paying. It costs nothing to find out.
Want the detail first? See the weAudit process or read the questions clients ask before we meet.
Want to talk?
- Call us today 800-672-1292
- Book a free consultation
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